Career
Work Experience
10+ years managing complex IT initiatives across healthcare, financial services, and enterprise environments.
- Spearheaded global Lumen platform rollout across 3 QMS environments, enabling 3,000+ associates to self-assign roles — improving training accuracy by 90%
- Built validated role-to-training data set with 70+ Process Owners, delivering audit-ready matrix
- Rebuilt 500+ legacy process-to-role mappings with zero critical findings at regulatory review
- Led FDA QMSR compliance modernization — reviewing 100+ procedures, aligning 10+ global teams
- Developed standardized compliance dashboards using Jira and Power BI across regions
- Managed EHR system conversions, unified communication platform migrations, and SAP enterprise deployments
- Led SAP integration and data conversion — coordinating scope, cost planning, and production-parallel validation
- Administered ServiceNow ITSM for change, incident, and release management
- Reduced status-meeting preparation by 30% with automated Jira and Power BI dashboards
- Managed large-scale cloud migration and SaaS platform modernization using SAFe ceremonies
- Developed integrated project plans using MS Project and Jira with milestone reporting
- Facilitated sprint planning, backlog coordination, and Inspect & Adapt ceremonies
- End-to-end project management for cloud infrastructure, security, and platform modernization — on time and within budget
- Coordinated internal engineering, external vendors, and client stakeholders across multi-workstream programs
- Managed enterprise platform implementations, legacy system upgrades, and SAP-adjacent deployments
- Administered ServiceNow-based project tracking using Idea, Project, and Demand modules
Projects
Things I've Delivered
Signature initiatives that drove measurable business impact.
Lumen Global Rollout
Automated role-management platform across 3 QMS environments — 3,000+ users, 90% training accuracy, zero critical regulatory findings.
FDA QMSR Compliance
Modernized 100+ procedures, redesigned process frameworks, aligned 10+ global teams toward 2026 compliance goals ahead of schedule.
Enterprise SAP Conversion
End-to-end SAP integration and data migration across finance, operations, and IT — on time and within budget.
Cloud Migration & Modernization
Large-scale SaaS platform migration using SAFe ceremonies with MS Project, Jira, and ServiceNow governance.
PM Reporting & Dashboards
Automated executive reporting with Jira, Power BI, MS Project, ServiceNow — reducing meeting prep by 30%.
Tech Stack
Skills & Technologies
Tools and methodologies I work with daily to deliver successful projects.
Project Management
Methodologies
Platforms & Tools
Cloud
Domain Expertise
Leadership
Contact
Let's Work Together
I'm open to new opportunities and always happy to connect.